New Points system
Maybe someone in the community can explain better than Citibike reps. How does the new Points system work? There is no more automatic rewards after reaching a certain number of points? And I do not understand about expiration, right now I have accumulated 42 monthly points. They are now in the "bank". Do I have to sue them before the end of the month?Solved7.4KViews4likes46CommentsGuide to streaks
What is a streak? A streak is a perk activated when a Bike Angel takes three consecutive point-earning rides in a 24-hour period. Once a streak is active, points on the map are multiplied for a given amount of time or until the streak is broken. How do streaks work? Take 1 ride to unlock a 2x multiplier for 24 hours Take 3 more rides while you have a streak to unlock a 3x for 24 hours Take 4 more rides while you have a streak to restart the 24-hour clock and extend your streak How do I keep my streak? Don’t take any ‘negative’ rides. A negative ride is a ride that brings bikes to a station that doesn’t need bikes or takes away a bike from a station in need of bikes. * A Neutral ride will not break an active streak.192Views3likes0CommentsIs There a Bike Angels Reward for Returning Abandoned Citibike?
Is there a reward through the Bike Angels program for returning abandoned Citibikes that are left outside of stations? If so, what is the process for doing this? I often see bikes left around, but given my tight schedule, it doesn’t seem worth the effort without a clear incentive. A way to scan them to know that they are truly abandoned and receive substantial points for returning them would be ideal.171Views3likes3CommentsPoints not awarded as shown on citibike map
I noticed recently that I’m not awarded points as they are shown on Citibike map but instead just 1 point for picking up bike and one for docking - today I picked bike up at the station that showed 3 points and docked at station that showed 3 points. I was awarded 6 points but I had also unlocked 3x multiplayer and the ride history showed that I earned 1 points with 3xboost. Anyone knows what’s the problem here?Solved42Views1like2CommentsAlgo limitations downtown
I'm new to point farming but enjoy the gamified aspect. I've noticed that the algo does well in Midtown and UES at showing opportunities for local rebalancing, presumably because local supply/demand varies. Bike Angels on streaks can help here. But downtown, the supply/demand imbalance often seems regional, with literally ALL docks showing the same imbalance. (For example, early mornings) When this happens, Bike Angels have no incentive to work, and bikes will only be repositioned by long-haul riders, who almost by definition are not point farmers. Does Citibike understand why this regional asymmetry exist? Can it be solved, perhaps by off-hour en masse moves to create local imbalances?73Views1like1Comment