Forum Discussion

bwitt's avatar
bwitt
Hustlin' Helper
24 days ago

Android baywheels app spins after ride

On my baywheels android app, after I take a ride, often the app will get stuck and I cannot take another ride until I close and reopen it.

Also sometimes this happens (in between rides) after switching away from the app and back to it.

The "Scan" button gets stuck spinning.  This started happening 2-3 weeks ago.

 

baywheels

2 Replies

  • Lyft_Omar's avatar
    Lyft_Omar
    Bike Angels Team
    19 days ago

    Hey there bwitt​!

    Has this been a recent occurrence of the app having hangups/slower load times, or has this been a constant issue on your app/device? 

    • bwitt's avatar
      bwitt
      Hustlin' Helper
      19 days ago

      Thanks, it's not every time; maybe 20% of ending a ride or switching back to the app will trigger this.