Forum Discussion

AndyGladstone's avatar
AndyGladstone
Casual Commenter
10 months ago

App prompting for payment with every CitiBike unlock

  I can't remember when this started, but it was somewhat recently. Whenever I try to unlock a CitiBike, regardless of whether it is a traditional or eBike, the app prompts me to accept a one dol...
  • AndyGladstone's avatar
    AndyGladstone
    10 months ago

    I got my own answer. I had changed my payment method from the credit card stored on file to ApplePay - thinking that would be smoother. Not true. ApplePay requires an input - double clicking the side button on the iPhone - as confirmation. By changing to CC stored in my profile I was able to unlock without any additional inputs.

     
AndyGladstone's avatar
AndyGladstone
Casual Commenter
10 months ago

I got my own answer. I had changed my payment method from the credit card stored on file to ApplePay - thinking that would be smoother. Not true. ApplePay requires an input - double clicking the side button on the iPhone - as confirmation. By changing to CC stored in my profile I was able to unlock without any additional inputs.

 
  • Jess's avatar
    Jess
    Bike Angels Team
    10 months ago

    Hi, AndyGladstone, thanks for following up here to share your solution with the community. I'm glad you got to the bottom of this, and I hope you'll return to the community when you have a question in the future. ðŸ‘¼

  • Wim's avatar
    Wim
    Resourceful Rider
    5 months ago

    Thank you! This thing has been bugging me for ages.