Forum Discussion

Skippy's avatar
Skippy
Resourceful Rider
2 years ago

Are you actually going to send me the water bottle?

I reached lifetime level of 500 in August and filled out the form immediately to receive my water bottle and badge. It’s now three months (and ten phone calls) later. I’ve gotten lots of apologies bu...
rewards
Kevinleitner's avatar
Kevinleitner
Resourceful Rider
5 months ago

Same here.  

  • Jess's avatar
    Jess
    Bike Angels Team
    4 months ago

    Hey there, Kevinleitner

    thank you for letting us know about your missing rewards. I'm sorry to hear you've yet to receive them. Looking at your rewards claim history, I see you claimed the Casual Cruiser and Steady Pedaler rewards in the last month or so. Did you ever claim your Joy Rider reward? I want to make sure you got all the rewards you are missing.  

    • Kevinleitner's avatar
      Kevinleitner
      Resourceful Rider
      4 months ago

      hi, thank you for the message!  No i never did claim the Joy Rider reward.  I would like to.  Somehow that email must have slipped through the cracks....  please help me claim it.  thank you!!!  kevin

      • nina's avatar
        nina
        Moderator
        4 months ago

        Hi Kevin! We are so sorry to hear about your missing reward. We will DM you shortly, to gather the necessary information for getting this reward to you :)