What's going on with the points system right now?
Seems like a massive amount of stations changed to drop off points recently and I'm having a hard time finding neutral or pick up points stations. I love the program and am usually willing to go a little out of my way to find a pick up points spot, but now it's at the point where sometimes I have to walk 30 min to find even a neutral station.
Is the algorithm for assigning points values glitching? Some stations that have a ton of bikes and very few open docks are showing drop off points. Take this screenshot for example. The station on the left with one drop off point has 25 bikes and 5 open docks. While the station a minute away on the right is neutral with 17 open docks and only 8 bikes. This makes no sense.
Again, I love the program, but this makes it feel less like we're "angels" balancing the system, and more like we're just randomly moving bikes wherever a faulty computer determines.
topheru Dan1 kwalk21 Hey there, thanks for posting about this issue in the community. I apologize for the delay in reply from the Bike Angels Team.
I saw this issue when it was posted, and I've been lurking here and in some internal conversations that I suspect might be related to the changes you all are reporting. I'm thinking this could be related to an identified bug our teams are investigating. That issue was isolated and has been resolved, but it could have resulted in the issues you described.
Are you still noticing things being significantly off? I want to make sure that things are working as intended.
