Forum Discussion

RosarioG09's avatar
RosarioG09
Resourceful Rider
22 days ago
Solved

Bike angel rewards

Recently, I have gotten “ Casual Cruiser “ and haven’t received a gmail from citi bike , I checked this website and some people are getting the some error , so I waited it out , about a month I still...
rewards
  • Jess's avatar
    Jess
    10 days ago

    Thanks for your DM RosarioG09​! I ordered your CC reward. 

Pizzafan457's avatar
Pizzafan457
Resourceful Rider
18 days ago

Reach out to support via the app chat function. I had the same thing happen. They'll be able to resolve this and provide timing for your products. 

  • Jess's avatar
    Jess
    Bike Angels Team
    14 days ago

    Thanks for shouting out our Support Teams here! I'm sorry your rewards experience wasn't seamless, but I'm glad our team could help make things right.