Forum Discussion

robertripps's avatar
robertripps
Casual Commenter
4 months ago

Citi Bike app no longer shows ride completion notification

Sometime between Friday evening and Sunday morning, the Citi Bike app stopped notifying me, and showing me the points total earned, when I complete rides. I checked, and the phone is still set to all...
citibike
feedback
  • nina's avatar
    nina
    4 months ago

    Hi Robert! Thank you for your patience as our technical team investigated this error. After review, we can confirm that app notifications are sent from our end without any issues.

    From a recent Apple community post, we see that people have reported issues with not receiving notifications from certain apps since upgrading to iOS Version 17.6. Please try contacting Apple support regarding this issue, and let us know if you are still in need of further assistance. 

    Apple community post - https://discussions.apple.com/thread/255703260?sortBy=rank 

Jerv3's avatar
Jerv3
Steady Solver
3 months ago

So I deleted the app and reinstalled it. Now getting the push notifications 

  • Jess's avatar
    Jess
    Bike Angels Team
    3 months ago

    Hey there, Jerv3sorry to hear you've been having issues with notifications as well. Glad to hear you were able to get this sorted out. Please let me know if I'm missing something, and you're still experiencing issues.