Forum Discussion

jm's avatar
jm
Hustlin' Helper
7 days ago

Citibike app "Bring a friend on a ride" ??

Hi If anyone can help it will be much appreciated. With the Citibike app is this  "Bring a friend on a ride" feature enabled and is it unlimited? (photo below) In NYC I will have the Lyft All ...
citibike
  • nina's avatar
    nina
    6 days ago

    Hi again, I'm happy to help 😄 This is correct, that you can continue to use the 'Ride Together' feature after the 5 free unlocks are used. If you continue to use the feature, the unlock fees will not be free, but you can still ride with your friends as much as you would like!

nina's avatar
nina
Moderator

Hi there! This limit of 5 free unlocks for the 'Ride Together' feature. This will reset with every annual renewal :)

jm's avatar
jm
Hustlin' Helper
6 days ago

Thank you, Nina. Thanks for taking the time to reply.

That makes sense... the 5 Free Unlocks will reset. But what I'm most interested in, and what is still unclear to me by the wording, is AFTER the 5 FREE UNLOCKS are used up for the year, will Citibike members still be able to unlock a second bike using the Ride Together feature and have the charges for the second bike, just charged to the member's account. 

In NYC, 5 unlocks will not cover the expected times we hope to use the Ride Together feature. So... using my Citibike membership through the All Access Pass, we're hoping to used the Ride Together feature long after the 5 free unlocks are used up. No problem paying. 

Thanks again. 

  • nina's avatar
    nina
    Moderator
    6 days ago

    Hi again, I'm happy to help 😄 This is correct, that you can continue to use the 'Ride Together' feature after the 5 free unlocks are used. If you continue to use the feature, the unlock fees will not be free, but you can still ride with your friends as much as you would like!