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Carll's avatar
Carll
Resourceful Rider
2 months ago

Citibike fob not delivered

Hi! I ordered my fob on Oct 12, but it still hasn’t been delivered (currently Nov 9). I haven’t gotten any delivery updates either. Does anyone know why and how I can speed up delivery?

2 Replies

  • It took about 4 weeks to receive mine last month. If that's any indication yours should hopefully arrive this or next week. I don't think there's any way to speed up the delivery unfortunately. Their fulfillment service is really slow but you do eventually get your order.