Forum Discussion
RexLogan
10 months agoResourceful Rider
I got notified of my PowerAngel award in JUNE of 2023 (!!) and still received nothing. I resubmitted the mail-out form about a year after not receiving anything, and messaged Citibike via Twitter/X, but what are my next steps? I find it VERY difficult to believe this reward has been on back order for over a year.
marlene03
10 months agoModerator
Hey Logan,
Thank you for sharing this. We apologize for the inconvenience that you have not received your reward.
We’ve sent you a message to confirm some information so we can resolve this issue.
Thanks again!
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