Solved
Severely delayed Lifetime Rewards
Has anyone else struggled with getting their lifetime rewards? I’ve been waiting for months! I received my first two tiers rather quickly.
Forum Discussion
6 Replies
Hey there all!
Thanks for bringing this to our attention!We do apologize for the previous delays but appreciate your candidacy and honesty as we try to improve and ensure proper fulfillment times.
RedDragon , glad to hear that you have your Lifetime Rewards!
spruxe and hkoellin, if both of you could DM me your full shipping address including any unit or apartment numbers, I'll be sure to inform our Bike Angels Fulfillment Team to get those rewards sent out to you!
omarare you still dealing with this? I earned the steady pedaler reward ages ago and never received it, of course. Tried to contact your customer support but, as ever, that was an exercise in total futility. Are you actually able to resolve these kinds of issues and, if so, can you commit to getting my reward sent?
I got mine in the mail last week! I suggest making a separate post!
Yes, it took around 2 months to get most of my rewards without any specific follow-up.
I've waited over 3 months for Joy Rider, Casual Cruiser, Steady Pedaler, Hustlin' Hero... haven't received anything.
