Forum Discussion

LoyanB's avatar
LoyanB
Resourceful Rider
9 days ago

No getting bike angels points

Im a long time member. Recently, I'm not getting any bike angels points. I specifically choose to take a bike from a dock that has points for taking a bike, but no points show up in my ride history or points bank. What's up? 

citibike
  • ck92's avatar
    ck92
    Moderator
    9 days ago

    Hi there! Can you please share the email address and phone number associated with your account? We will gladly look into this for you!