Pedal assist preference on ebike
In citibike help pages I see this info
https://help.citibikenyc.com/hc/en-us/articles/360039406631-Riding-with-an-ebike
In instances where there are no classic bikes at a station, members can now rent one of our new, next-gen silver ebikes in “classic mode.” This means that you can rent this ebike for no extra charge, but there will be little to no e-assist for the ride.
To make this choice, you’ll see a screen after scanning the QR code that allows you to choose between riding with full assist or riding with low assist.
But in divvy (chicago) help pages, which otherwise looks pretty similar, it doesn't have that section
https://help.divvybikes.com/hc/en-us/articles/360046649911-Riding-with-an-ebike
We have those same bikes as NYC, except they have a cable lock fitted for docking out of station. Is the low-cost ebike ride also possible in Chicago, riding with low assist? If so, how to select it? If not, why not?
Hi, Wim , good question! This feature is currently not available for Divvy riders. As you mentioned, the dockless-capable nature of the Divvy system complicates introducing this feature a bit. Since the Divvy system is a hybrid model, supporting pedal bikes and ebikes alike, this feature isn't something we can currently support in Chicago.
Thanks for posting your interest in this feature. Community feedback is super helpful for our team to pinpoint what riders and BAs really want and need. I've marked this conversation as feedback to track interest in this feature.
