Forum Discussion

th's avatar
th
Resourceful Rider
3 months ago

Unable to see Station points

I recall someone reported this before but it just happened to me. Could not see the BA points on the map. Click on individual station, does not show if it needs pickup or drop off either. Restarted a...
citibike
conrad's avatar
conrad
Resourceful Rider

This also just happened to me. They were there earlier today, as recently as 1:45, but I just opened the app and no points, so I assume it's a system-wide problem. This happened to me once before recently and they came back eventually.

conrad's avatar
conrad
Resourceful Rider
3 months ago

Points are back now on my map.

  • Leslie52's avatar
    Leslie52
    Steady Solver
    3 months ago

    Sometimes you have to close the app and relaunch it.  Otherwise, you may need to clear your cache on some of your apps.  Just like a computer, your phone can freeze if you have not cleared your data for a while.