My understanding and experience has been that even if your ride extends into another 15 minute block, the points are awarded from the map as it was when you started the ride. Sometimes when you're close to the end of a 15 minute block, say 8:14, you may have indeed unlocked the bike at that time, but sometimes the system doesn't acknowledge the ride starting for a few more seconds (sometimes 30 seconds). Then it would kick you to the next 15 minute block map.
Thanks for posting to share your experience aahles1 !
It's true that points for a given ride are locked in for the duration of that ride. So, the score at time of unlock is the score for that ride. If either of you notice a significant delay, connect with us so we can investigate as needed. If you do suspect a bug, illustrating your app experience with photos or video can be super helpful as we investigate an issue.
