Forum Discussion
I have reached out to Citibike over 10 times the past 3 years inquiring about any/all rewards I've earned (at 2,916 currently). So far, I have received nothing. No white key, no silver key, no glove, no stickers, no nothing.
I think the program is possibly a scam that leverages us as its pawns.
I think I agree. I did get my white key (I do recall having to follow up a few times for that); and the saga of getting the 2500 points is laughable -- all the 'it's on the way' messages and then the sudden 'oh, we cannot provide.' All I ever do is confirm and reconfirm my mailing address. Nothing ever happens. But, yes, I don't think they ever intended for more than a handful of people to get the silver key (like 100....).
and Tyler still hasn't responded to either of us... surprised?
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