Where Are The Rewards We Earned?
Earned over 2500 Bike Angel points and still no new key and the gloves they promised. All they do is lie when you contact them. I’m coming quite close to buying a bike of my own. Calling their cu...
Forum Discussion
I have reached out to Citibike over 10 times the past 3 years inquiring about any/all rewards I've earned (at 2,916 currently). So far, I have received nothing. No white key, no silver key, no glove, no stickers, no nothing.
I think the program is possibly a scam that leverages us as its pawns.
I think I agree. I did get my white key (I do recall having to follow up a few times for that); and the saga of getting the 2500 points is laughable -- all the 'it's on the way' messages and then the sudden 'oh, we cannot provide.' All I ever do is confirm and reconfirm my mailing address. Nothing ever happens. But, yes, I don't think they ever intended for more than a handful of people to get the silver key (like 100....).
and Tyler still hasn't responded to either of us... surprised?
