Will I ever recieve the Rewards??
I earned the Casual Cruiser Reward on APRIL 25th and the Steady Peddler Reward on October 13th. Both times I provided my Address via the Google Form. but I still haven't received either. Is there a...
Forum Discussion
Hi, 2WG-4WB I understand you've yet to receive your Steady Pedaler key reward and your Casual Cruiser water bottle. I hear your concerns about receiving the rewards you earned and claimed.
For clarification, the Steady Pedaler reward keys were restocked, but orders are backlogged again, as our teams have experienced issues sourcing the RFID chips used in the keys. I want to make sure you get your water bottle as quickly as possible! I've just sent an email your way to confirm some details.
Hey Jess! I'm having this issue too - I filled out the Casual Cruiser form more than a month ago and have not received my water bottle. Curious to know if there's anything I can do to follow up. Thanks!
Hey! Rewards can take up to 6 weeks to arrive, but if you'd like, go ahead and DM us your shipping address and we'll get it over to the team to ensure your reward gets sent out!
