1st Avenue and 33rd Street station is awful
What is going on with this station. So many occasions it is not functioning, can't take a bike out or dock it. Tuesday night, 10/17, I attempted to take an ebike. The light flashed on, then went red...
Forum Discussion
Hey there, TaichiKen, thank you for visiting the community to share your experiences with the station at 1st Ave x 33rd. We appreciate you flagging the issues with this station, as I'm sure other Angels and riders are having trouble with this, too.
I apologize for the way your support experience left you feeling. This isn't the sort of experience we want our riders to have if they encounter an issue. Your experience illustrates some issues might riders have at the beginning or end of a ride. Insight like this is helpful for the teams working to improve the overall rider experience. I have captured your feedback about the station, the support interaction, and this process to share with relevant teams.
