Forum Discussion

halfadash's avatar
halfadash
Resourceful Rider
3 years ago

Shouldn't ebike-only credits be applied first to ebike rides?

It's annoying that I have older bike-only credit that wasn't used up fully and instead the app applies Lyft credits to bike rides as well. You'd also think it would use oldest credits first, but if t...
Ilike2bike's avatar
Ilike2bike
Hustlin' Helper

To clarify, when you reach a reward you get an email informing you the of the reward. On the bottom of the email it still says they expire after 3 months. That causes some confusion.

Jess's avatar
Jess
Bike Angels Team
2 years ago

Ilike2bike Thanks for your reply—good spot! I double-checked those credits and the email to be sure, and it's true that they don't expire. I agree that the email disclosure only further confuses things.

I've added this note about the promo disclosure on the reward email to the feedback I'm collecting for the larger Bike Angels Team.