Recently, I have gotten “ Casual Cruiser “ and haven’t received a gmail from citi bike , I checked this website and some people are getting the some error , so I waited it out , about a month I still haven’t received nothing , I called citi bike they said they were going to email me and nobody did
Thanks for your DM RosarioG09! I ordered your CC reward.
Hey there, RosarioG09, thanks for sharing your experience here. I'm sorry to hear the email claim options wasn't working smoothly for you to claim your CC rewards. I would be happy to send those rewards your way. Can you please DM me your current shipping address. I'll be looking for your message to place the order!
Thanks for your DM RosarioG09! I ordered your CC reward.
Reach out to support via the app chat function. I had the same thing happen. They'll be able to resolve this and provide timing for your products.
Thanks for shouting out our Support Teams here! I'm sorry your rewards experience wasn't seamless, but I'm glad our team could help make things right.
