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Anna_NYC's avatar
Anna_NYC
Resourceful Rider
2 months ago

Didn’t get my casual cruiser reward.

I earned it on June 10th and still waiting. 
Can anyone help me to clarify if I will be receiving it soon? 

citibike

4 Replies

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  • BB442's avatar
    BB442
    Resourceful Rider
    2 months ago

    I got mine after a couple months I think. 🤔  maybe it was more.  Less than three months for sure. 

    • Anna_NYC's avatar
      Anna_NYC
      Resourceful Rider
      2 months ago

      Thanks for your reply!

      When I was submitting my address it was saying 4 weeks. But, I think, the timeframe is way longer. 
      I’ll wait :) 

      • Jess's avatar
        Jess
        Bike Angels Team
        2 months ago

        Hey there, Anna_NYC, thanks for posting about your Casual Cruiser rewards! Generally, BB442is correct. It takes about 3 - 6 weeks for orders to arrive after they are earned and claimed. I can see you claimed your CC reward on 6/11. I would expect it to arrive in the next month or so. 😊