Forum Discussion

T1m3Wizard's avatar
T1m3Wizard
Steady Solver
12 months ago
Solved

I received this error message today when trying to redeem my points, can anyone help?

 

  • Hey there, T1m3Wizard, I'm sorry to see you hit the roadblock when redeeming your cash rewards.

     

    Were you able to get this redemption to process successfully? 🤔 If you are still experiencing this error message, connect with Tremendous at help@tremendous.com

3 Replies

  • Jess's avatar
    Jess
    Bike Angels Team

    Hey there, T1m3Wizard, I'm sorry to see you hit the roadblock when redeeming your cash rewards.

     

    Were you able to get this redemption to process successfully? 🤔 If you are still experiencing this error message, connect with Tremendous at help@tremendous.com

    • T1m3Wizard's avatar
      T1m3Wizard
      Steady Solver

      Hi Jess, I tried again today and somehow it magically went through with no issues. Must have been a server glitch or something. Thanks for being so responsive and helpful as always !

      • Jess's avatar
        Jess
        Bike Angels Team

        So happy to hear it worked out! Thanks for following up here and for your kudos. ğŸ˜Š