Forum Discussion

TaichiKen's avatar
Steady Solver
4 years ago

is lyft credit the same as ebike credit

I'm confused on this.  Previously I had accumulated several dollars' worth of "Lyft" credits and when I used an ebike, I was charged for the ride.  Is a Lyft credit applicable to ebike rides or not?

If not and I don't use a Lyft car ride, what is the benefit?

1 Reply

  • kenb's avatar
    Bike Angels Team

    Hey TaichiKen! Thanks for reaching out. Depending on the type of offer, Lyft credits may have restrictions but the details can always be seen in the 'Rewards' tab of your app. Bike Angels credits should apply to all rides, including those taking on ebike. We've had a few reports of issues from other riders and our engineering team is working to straighten things out. With this, I took a look at your account and saw that credits were properly applying to recent ebike rides. If you have any concerns with a particular ride or need clarification on ride charges or fees, please feel free to reach out to our helpful support team!