Forum Discussion

Gaffano's avatar
Gaffano
Resourceful Rider
3 months ago

Who is in the Right, Citibike Employee or Me??

The other day I was on my way to do some errands when I saw a great point opportunity in the Manhattan area. The drop of spot was a major hub that needed bikes for after work riders, so was awarding ...
citibike
  • Gaffano's avatar
    Gaffano
    3 months ago

    Thanks nina! However, in the spirit of World Mental Health Day, I will give this person the benefit of the doubt. Maybe they were just having a bad day. If it happens again though, I will reach out to you with the needed information. 

RedDragon's avatar
RedDragon
Resourceful Rider
3 months ago

What timing! I too just posted about this problem, was the station you had this experience with was just north of Grand Central? The problem is definitely with the Citi Bike algorithm. The valet/concierge is rightly annoyed that the algo is telling angels to drop-off bikes and angels are just doing what the algo is (wrongly) incentivizing.

  • Gaffano's avatar
    Gaffano
    Resourceful Rider
    3 months ago

    No this was near the Fidi area, but good to know this is a issue at other concierge spots.

    • Leslie52's avatar
      Leslie52
      Steady Solver
      24 days ago

      I think I know who you are referring to.  It happened to me too.  I was going to report it...but have not had a chance.  Message me if you want to chat further.