Where Are The Rewards We Earned?
Earned over 2500 Bike Angel points and still no new key and the gloves they promised. All they do is lie when you contact them. I’m coming quite close to buying a bike of my own. Calling their cu...
Forum Discussion
We were having sipping issues with our vendor and the new keys were delayed by months due to things out of our control. We are super bummed that there were so many delays since we know that Bike Angels are our best riders and we really wanted the launch of the new rewards to go smoothly. The last update we received from our vendor was that they were on the way and we expect to have them in our warehouse very soon. As soon as we have them in our possession, we will be shipping out the keys, along with the gloves, to everyone that has been waiting.
Can you be more specific. When I order things I tend to have a shipment expected date so presumably you guys know when you are receiving? I’ve been lied to so many times so far with the customer service people that I don’t even expect something will be mailed (since you somehow screwed up sending me the actual steel key I earned originally last year and was lied to about it ‘being on the way’ then for months. I’d rather have the **bleep** steel key since that is what I earned. I’d also like to have customer service reps who only handle bike Angels rather than the outsourced international call center you guys use which is beyond futile. I’ve been totally used and lied to….
