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robertripps's avatar
robertripps
Steady Solver
10 months ago
Solved

Why do my CitiBike keys wear out?

Hi Jess, Do Citi Bike keys have an estimated lifespan? At some point years ago I received a white key as a perk, and used it for at least five or six years before it suddenly stopped working exactly...
citibike
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  • T1m3Wizard's avatar
    T1m3Wizard
    10 months ago

    They're pretty durable and doesn't really seem to wear out or have any sort of anticipated life expectancy in my experience. I'm still using the same key I had when I initially signed up a decade ago.

    Though the text and barcode has completely faded, that shouldn't matter as it's NFC based. Do you happen to have your keys jumbled together with other NFC items or had your bike key near/or around magnets? That might be a possible reason as to why it might have stop working.

robertripps's avatar
robertripps
Steady Solver
10 months ago

Hmmm, looks brand new, no visible signs of wear or damage. Only NFC device on keychain is Citibike key, nothing magnetic, nor do I keep my keys near anything magnetic, so still no clue why two have died recently… Thanks.

tankale's avatar
tankale
Resourceful Rider
3 months ago

I have been having those problems also.  Never had a white key but my original blue key stopped working after about 6-7 months of use.  It was replaced with bike angel key - that stopped working too in about 7 months.  Then someone gave me another bike angel key - this one worked for about 9 months or so and also died.  Now I got another replacement key - 3 months in so far so good.  And yes, I do store my bike key separately from any other keys or anything metal or magnetic that doesn't seem to help.  I know angels that have been using their keys for years with no problems so I am not at all sire why this is happening to me. Lmk if you find a solution to this.