Forum Discussion

TaichiKen's avatar
TaichiKen
Steady Solver
2 years ago

More Rewards and Stats

The current classy rewards end at 5,000 points, a level which was instituted by Citibike at the outset. Many have surpassed that. So I'd like to see additional reward levels at 10,000, 25,000, 50,000, etc, with a commensurate valuable gift like a key chain, pen light or baseball cap.

 

Also, I'd like to see statistics for how many Bike Angels have achieved levels above 5,000 points.  That would be fun to know.💪

  • zswapsny's avatar
    zswapsny
    Casual Commenter

    Curious TaichiKen if you've received all your rewards over time. Seems to me more Reward levels just seem to be more ways to have Lyft disappoint.

    • TaichiKen's avatar
      TaichiKen
      Steady Solver

      I've been with Citibike since its inception and got to the 5,000 level pretty quickly - I earned the coveted Steel Key. They did not give out all those other goody bag prizes initially.  Also, in the "old" days, you could earn more than 4 weeks' in a month - you could actually get more time credit.

  • Jess's avatar
    Jess
    Bike Angels Team

    Hey, TaichiKen, thanks for your post about rewards expansion ideas! I have seen other Angels reporting they are ready for more tiers, and I will absolutely echo this feedback with Bike Angels Team. We use Angel feedback to make updates to the program, and I agree this one is an opportunity to take the program further. Check out this thread with some insights into improvements we're rolling out. 

     

    Thanks also for your idea for a new way to share stats with the community.

  • Lols I'm still waiting on my Casual Cruiser and Steady Pedaler rewards I've earned many, many moons ago. And most recently my Hustlin' Hero reward. At this point, I don't really have much high hopes that it will be arriving at all.

    • Ilike2bike's avatar
      Ilike2bike
      Hustlin' Helper

       I've been having the same issues as well. The email asking you fill out the form comes right away,but no follow up emails or notifications.

      • Jess's avatar
        Jess
        Bike Angels Team

        Hey there, Ilike2bike, I followed up with your DMs about your missing rewards. 

         

        Thanks for sharing your feedback about the redemption process here. It is appreciated! ğŸ˜Š

    • Jess's avatar
      Jess
      Bike Angels Team

      Hey, T1m3Wizard, I followed up with you about this. Let me know if you don't see my reply. ğŸ˜Š