Outside Service Area?
Anyone else getting an alert on the app that a bike or station is out of the service area? Makes no sense, so it must be a mis-programmed alert? I’ve seen it with the new e-bikes over the last few days, in two different parts of Manhattan. The info /help blurb says the bike is out of service area and can be used but return to service area. Does this mean anything, or what could it mean?
Thanks for following up, Sean. Since Citi Bike doesn't have service areas as part of their program, this must have been a bug.
In other cities, the bikeshare coverage area has some spaces that are no-riding zones, and this sort of message will appear, generally with a distinct coverage area colored in the map.
If you see something off like this in the future, don't hesitate to alert us here! 👼
