Jess
Bike Angels Team
Joined 3 years ago
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Re: Looking for lost Capital Bikeshare fob in DC
Hey there, Shibooyeahthanks for posting in the community. I'm sorry to hear about your missing keys. Do you recall if you left them when you were out riding? Although I wish I could personally reunite you with your keys, we don't generally take possession of found item—I'm curious if you were riding when you lost them. I hope by the time you're reading this, you've already found them. 🤞October Cruiseletter
What’s Next? 🌆🚴 Bike Angels from Chicago, D.C., Boston, San Francisco, and Portland joined the chat! The email campaign to invite new Bike Angels to the community welcomed more than 400 new members this Fall—increasing our member base by about 20%. We’ll continue inviting new members to the community to keep the conversation fresh and the community growing. Superusers will begin to more clearly emerge as conversations become more complex and frequent. Community Tune Up 👼💪 With a growing community, we’ll see more discussions to join, Helping Angels and keeping the community productive and safe will require more attention. If you see something that doesn’t belong in the community, let the Bike Angels Team know by reporting the post. This helps our team spot questionable content as quickly as possible. Wheelie Good News 🛞🗞️ 291 New Community Members 6x more than last September 3,101 Site Visits Up 66% compared with last September 2,336 Angels Leveled Up 680,942 Point-Earning Rides Longest distance point-earning ride TM376 (CaBi) | 17.52 miles Most Unique Stations Visited NS143 (Citi Bike) | 256 stations Note: Your Angel Code is the Initials of the name on your account + the last three digits of your phone numberRe: Who is in the Right, Citibike Employee or Me??
Hi, all, I'm sorry to read the comments here about similar experiences. I realize this must be frustrating for all parties, and I'm committed to providing the BA perspective to our operations team and the BA team. I will continue to capture and share these reports in an effort to show the extent of the pain for all involved. Thanks as always for taking the time to share your experiences here. Gaffano RedDragon jmRe: Max points given to drop off bikes at FULL station for most of the day
Hi there, RedDragon thanks for taking the time to clearly define this issue I've seen some feedback about improving the BA x valet experience in the past, and this is something I've been tracking. I marked this conversation as feedback and will explore avenues to share feedback like yours internally with the teams that manage valet.Re: Let's get to know each other a bit more!
Hi there, notl33twelcome to the community! And, thank you for posting to share about your experiences with Bluebikes. I love this insight! Excited to see how conversations here grow. We're inviting more Bluebikes Angels to join the community, so if you're noticing not many of the conversations are Boston-centric—stick with us. That should change!
