Boost points and streaks not accurate
The past week or so I've had daily issues with the correct number of points being added, streaks suddenly ending when they shouldn't have and ride points not being recorded. What used to be a fun ac...
Forum Discussion
Hi SJE7 !
Thank you for reaching out. We're sorry to hear you've been experiencing issues with your boost points and streaks. If any of these issues haven't been resolved by Support, please let us know so we can investigate further.
We've noted your feedback regarding this matter and hope it won't be an issue moving forward. Additionally, we recommend performing some basic troubleshooting steps, such as uninstalling and reinstalling the app, and ensuring your phone's system is up to date.
Feel free to reach out if you have any further questions or concerns.
I have been having the same issue. The app even removed my triple points on New Years eve after I checked and double checked the app just after I watched the board update after I watched the 15 minute map update. I even tapped on the station to make sure it was accurate and a live feed. This is an issue that has resurfaced from the past.
