Lyft at X (Twitter) is Ignoring Me :(

Where the eBikes were picked up, and the docking station they were dropped  

Nope. 

And the picture posted clearly shows the eBikes original locations. 

Randolph, between Michigan Avenue and the lake, has three levels of road traffic. Upper, middle,  and lower. (A hold over from the Great Chicago Fire of 1871) 

Unless you're walking up the steps (shown in the pic) Lower Randolph (generic term) at Columbus, on the second level, is not easily accessible by roads to the Columbus and Upper Randolph docking station where the eBikes ended up being docked 

The picture shows the eBikes are on the lower Randolph level, basically a non-walking street, "abandoned" by people attending Lollapalooza, but not allowed to proceed further by the closed off road. 

The two quickest routes from there to the Randolph and Columbus dock... You either ride all the way on the 2nd level to the lake front trail and back up through Peanut Park to Randolph, or up the ramp to Michigan Avenue and back against the flow of Upper Randolph traffic through the narrow one lane of traffic caused by the up ramp. 

While in Chicago it's not encouraged to ride against the flow of traffic, it is not something that is penalizing BA. 

Per usual, the GPS in the app is not accurately deplicting the route taken and reflecting the two levels of Randolph Street .

Time is also not an accurate representation of the routing, because eBikes are fast and can cover a lot of ground in 3 minutes, especially in Chicago where there are many docking stations. 

It's also a challenge finding bikes, when the app shows the bike are on "Randolph" but can not differentiate between the levels. You don't know which level the bike is on. 

That was the case this time after searching, it finally dawned on me the bikes were below "street level"

I will say, riding against traffic, into the traffic flow, in Paris, is 100% allowed  by the law. 

As crazy as it sounds, on many of the narrowest of one-way traffic streets, even streets with cars parked on both sides, in Paris, there are clear street markings allowing bikes to ride head on into the one-way traffic flow, and the cars have to deal with it. Paris is that bike friendly. 

One thing that I've found is that if you return an E-Bike that was right next to the dock in the first place, you don't get any points for that. I don't know if it's a bug or an intentional feature of the system. If it's an intentional feature, I could understand that- because it's not redistributing bikes in a particularly useful way to re-dock a bike that was, for whatever reason, left right next to a dock in the first place. Assuming the bike has been parked properly, you may as well leave the bike where it is and also leave an extra open dock space.

From these screenshots it looks like you're aware of that bug/feature, and you've been working around it by riding a short distance away from the dock for minute or circling around the block and returning back again?

So here's what I think probably happened, on that ride with the bike 461-6397. For some reason it didn't detect that you rode away from the dock (GPS connectivity can be intermittent) and so the system thought you just pushed the bike right into the nearby dock, hence no points. Just a theory.  😀

Thank you, Jess. Thank you very much.

You are spoiling us. This is not the real world :)

It's true, I need to "get a life" as the saying goes. And with all that's going on, this stuff is silly. 

But luckily, you're employed, so as long as we are not taking you away from your other chores when you help, I'll not feel bad about the whining over stupid stuff 

Although I will say, and this probably is echoed by others here, it's a great pleasure working with you, Remco and others here 

No BS

Your involvement has reduced the stress, because we all know, no matter what happens on the road, a call in, or X, you'll all be here to fix what's broken. You have our backs. And that is a very special thing 

Thank you for your quick response, understanding, and generosity 

Me gusta points!

Regards,