Forum Discussion

TR's avatar
TR
Resourceful Rider
2 years ago

Points Bank

Even though I’ve updated my Citibike (NYC) app, I still don’t see the Points Bank. How do I get this new feature?

Thanks. 

  • tgrim12's avatar
    tgrim12
    Steady Solver
    2 years ago

    If your using android, it hasn't been rolled out yet. It's only available on iOS 

  • Jess's avatar
    Jess
    Bike Angels Team
    2 years ago

    Hey there, TR, thanks for visiting the community to ask about how to get access to the new rewards structure. There isn't a way to opt into the experience at this time, but I recommend turning on automatic app updates. 😊 Our team is working to deliver an improved experience to all Bike Angels as quickly as possible. 

    • keeveek's avatar
      keeveek
      Resourceful Rider
      2 years ago

      I have the latest iOS and I still haven't been been updated to the new reward structure. It the program being rolled out to select accounts first?