Forum Discussion

Gaffano's avatar
Gaffano
Resourceful Rider
3 days ago

Stolen Bikes

I often see the non electric bikes locked up for extended periods outside buildings in NYC. I assume someone went to a docking station and took a bike that someone docked improperly. I guess the bike member gets hit for the lost bike charge? Is there any Bike Angel reward for reporting the bike info and location? That would be a true "Angel" helping member and CB.

1 Reply

  • Remco's avatar
    Remco
    Bike Angels Team

    We've never implemented a reward system for lost bikes because that would open up a whole can of worms of perverse incentives to create more "lost" bikes.

    If you want to do good without doing too much work, scanning the QR code of a loose bike in the Citi Bike (or Lyft) app will update the bike location with your phone location and create or update a task for our associates to recover the lost bike.