Jess' "Bike Angels Beginner FAQ"

Thanks Jess. We can always count on you and the team here to support the Bike Angels, thank you.

Sure, every single time I miss getting points it's documented, but I didn't want to bother you with that. So I would first try to reach out to the Lyft X then I tried calling in once, and I have a documented 30 minute phone call that ended up with zero resolve

They keep telling me that they're going to forward it to the email people, but email people never contacted me.

When I have sent emails they were pretty generous with the solution, which I'll explain.

When you go to credits and coupons, there's always a pitch. If you use your Mastercard 3 times you'll get 5 bucks   

 Well, I did that and I didn't get the five bucks, and I found out that it was because it only applies to Lyft rides

Now, Now that's fair enough, but I'm in the Divvy app, so I'm assuming it's a bike ride, but when I sent the message over to X the first time they credited me the money, the second time they sent me back and said Hey, read the terms and conditions, and you don't get it,

So the issue is the inconsistency. Maybe they just saw that I wasn't supposed to get it and gave you the money but didn't bother to explain, or they don't even look at what we're telling them, which is what I think is going on, because i've sent them absolute proof of errors before  and they just say, no

So even though the X people said no, and told me to read the terms and conditions, because the X people had given me the 5 bucks before when I asked the previous time it didn't come through, and the request was already written out with the proof, and I thought it was unfair to put that offer right in the middle of a BA app rewards window when it didn't even apply to the BA, I sent the request over to the email people anyway. 

They told me the same thing, but they gave me the 5 bucks to be nice.

The funny thing I mean, we're talking about 12 points here and there, Sure, it builds up over time, but how much money are we actually talking about? It's nowhere near a hundred points, and that's only $20.

Sure. Not getting the points bothers me, but what bothers me more is the hardship I have trying to prove to people that I should have gotten them. Whereas before it was much easier for the proof to be accepted.

Anyway