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Featured ContentCity Explorer I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I th...Solved
Recent Content1099 for 2025 When should I expect to receive it & how (paper, electronic)? What if I don't receive it, who do I contact? Citibike closed Since Citibike will be shutting down at 12 PM Sunday, will you also be pausing Bike Angels 24 hour countdown clock to keep their tripling going? The last time you had a several hour service outage a couple of months ago, I was promised I would get compensation for missed points I lost since I was unable to extend my tripling, but of course no one ever followed through on that pledge. Tremendous payment does not make sense Has anyone had a strange payout from Tremendous this month. I cashed out for two gift cards which should equate to $300.00 yet a gift card arrived for $325.00. Why would that be? Any guesses? SolvedOnly Amazon gift card as “reward” for higher earners?? Can you explain how the retailer gift card options work? It seems that higher points earned and redeemed get penalized with no options at all except for Amazon? And there’s no warning or guidelines how to get others that are advertised? Ebike charging cost Hey! Super excited to see this today. Do we still get charged for e-bike time if we bring low-juice bikes to charging stations? Waterproof seat cover - source? Hi all! It's starting to get rainy/dewy here in the bay area. I am looking for a waterproof seat cover to keep my butt from getting wet from the seat. I once got a freebie type w/ elastic borders that fit PERFECTLY around the BayWheels bike seats, but I have since lost it and have been using heavy duty plastic bags. Those work fine but less cute. Does anyone have a good source? Alternately, anyone up for making one and putting it on etsy?? I'd be a customer! NYC New Option to Gain Points Moving ebikes? My yearly Citibike membership expired Monday. While I was in expired mode, I no longer saw Bike Angel info (lifetime points, station point info, etc. ). I did see that there was an option to move low battery bikes to charging stations for 10 minute ebike riding credit. Never saw that before while my membership was active. I renewed my membership yesterday and no longer see this ebike moving opportunity. Is this just a program for non Bike Angels Citibike members? Thanks in advance for any guidance. Waiting for redeemed gift card I redeemed 1000 Bike Angel points for a $150 e-gift card mid December but haven't received the gift card yet or any notification to that effect. How long are these redeemed gift cards supposed to take? Improve the Citi Bike Map Problem: In the Citi Bike map (in the app) it is almost impossible to tell traffic flow direction for streets when browsing the map, an arguably important piece of information when biking in NYC. Similarly, reading street names is just as hard with them only appearing if you zoom in almost all the way! The green bike lane lines cover the street arrows which indicate the direction of traffic (I've circled two arrows that are being covered). Also, only two street name labels are showing here: Suggestions: Make it easier to see the traffic flow arrows by either making the direction arrows easier to see (change color, size, etc) or allow users to toggle the green bike lane overlay on the map on and off Make it easier to see/read street names and prioritize them over places of interest Add a toggle to show/hide places of interest on the map (restaurants, hotels, stores, etc) Lastly, an argument against improving the current experience might be to user the "directions" feature which will give you a correct route but to that I say that sometimes we just want to do an ad-hoc bike ride. Secondly, bike angels (like me) would love to better see street names and traffic flow directions I don't really use the directions feature because there's no way to simply put a pin on the map or tap on a station as your start and end address; we must type in the address which is time-consuming. App no longer shows the number of points earned for each trip in the ride history menu. With the recent update it seems like the app no longer shows the number of points earned for each trip in the ride history menu. It was a really good feature, should bring it back =].