Lifetime Rewards - delays again???
I earned the Hustlin' Hero award on June 1 ... nothing received so far. Emailed Lyft on August 6, usual cut-and paste message "You should receive your replacement reward(s) within 3-6 business weeks!" yada yada yada ... still nothing received so far. So is this going to be like the Steady Pedaler fiasco where I waited over a year?Are you actually going to send me the water bottle?
I reached lifetime level of 500 in August and filled out the form immediately to receive my water bottle and badge. It’s now three months (and ten phone calls) later. I’ve gotten lots of apologies but no gift. If you’re not really going to send it, don’t advertise it.Update about Steady Pedaler Rewards
UPDATE: This backlog was resolved in June 2023. Hello Angels, We know there are many Angels that have claimed Steady Pedaler Rewards but haven’t yet received them, and we wanted to share what we know about the status of Steady Pedaler reward orders. Simply put, fulfillment of orders for Steady Pedaler rewards (bike key and pin) is paused until we receive shipment of more bike keys. Shipping of backlogged orders will resume once we have keys on hand. We aim to resume shipping as soon as possible, and will update this post with any news. We understand that receiving rewards should be easy and delightful, but we’re experiencing ongoing supply chain challenges that have made sourcing RFID chips for these Bike Angels’ keys tough. Our teams are working diligently to resolve this issue. If you’re waiting on a Steady Pedaler reward that you claimed, your order is secured on our waiting list, and these orders will ship as soon as Bike Angels rewards keys are available. No other rewards are impacted by this. If you’ve claimed rewards from other tiers that you didn’t receive, please connect with our Support Team in your app menu under Help > Bike Angels > Contact Us.
