April Gift Card Redeption
Hii I was wondering if anyone else was waiting on gift card redemptions. I redeemed some points in April for lyft gift cards and still havent gotten any emails about them. I was told by lyft support to post here about it. Seems like a little delay is typical but its been 4 months now… Thanks!24Views0likes1CommentBike angel rewards
Recently, I have gotten “ Casual Cruiser “ and haven’t received a gmail from citi bike , I checked this website and some people are getting the some error , so I waited it out , about a month I still haven’t received nothing , I called citi bike they said they were going to email me and nobody didSolved71Views0likes4CommentsCurrent Timing for Lifetime Rewards?
Hi - Just curious what the current timeline is for lifetime rewards? I earned Casual Cruiser and October and Steady Pedaler in November, but have yet to receive anything. I'd prefer not to call / ask Citibike customer service due to a terrible experience I just had with my account being locked and their inability to resolve the situation for 2 months, so hoping the moderators here or other active members might be able to offer some insight into current reward wait times. Thanks in advanceSolved93Views2likes4CommentsAre you actually going to send me the water bottle?
I reached lifetime level of 500 in August and filled out the form immediately to receive my water bottle and badge. It’s now three months (and ten phone calls) later. I’ve gotten lots of apologies but no gift. If you’re not really going to send it, don’t advertise it.862Views3likes18CommentsE-gift cards September
Hi, I had enough points to get an e-gift card in September for the first time. We are the 19th of October and I haven’t received anything about it in my emails. Is it normal and I should wait a bit longer or I should contact the customer service to check what happens? Thanks!Solved175Views0likes6CommentsCollection Complete !
Welp. This completes the collection for now (I think). It's been a fun ride and a great journey. I will continue to utilize Citi Bike for my daily commutes and look forward to any upcoming rewards down the line, the system sure has come a long way. Thank you to much to Jess and team for being so persistent and making sure I got all my rewards in. See everyone out there!346Views11likes6CommentsLifetime Rewards - delays again???
I earned the Hustlin' Hero award on June 1 ... nothing received so far. Emailed Lyft on August 6, usual cut-and paste message "You should receive your replacement reward(s) within 3-6 business weeks!" yada yada yada ... still nothing received so far. So is this going to be like the Steady Pedaler fiasco where I waited over a year?1.3KViews2likes16Comments