Recent Discussions
Where Are The Rewards We Earned?
Earned over 2500 Bike Angel points and still no new key and the gloves they promised. All they do is lie when you contact them. I’m coming quite close to buying a bike of my own. Calling their customer service is an exercise in futility. Incompetence doesn’t begin to describe it. Lyft has made matters worse!
Dock and take back out
Has something changed recently where you can no longer take back out a bike you just docked? My work to home ride is right on the 40min line and on a hot day when I’m slower I often dock once I reach the park and then take it back out to avoid going over 45mins. I docked but then it wouldn’t let me take the bike and said please take another bike. Only problem is the dock was empty so I had to walk to another one. Same thing happened when I had a crap electric and passed a dock with one electric. I docked, went for the other, it was red lit so I went back to my original but it wouldn’t let me take it, “bike unavailable, please take another”. Had to get my bag and walk back to the original dock. Very annoying feature if they’ve changed something.
