Recent Discussions
How do I report bikes that have their QR codes removed?
This bike and the bike next to it have no QR code. Like, they look like they've been removed. I tapped the wrench icon, but it didn't seem to do anything. More generally, I'm just not sure how to report bike issues after docking. It seems like if I don't press the wrench icon within a minute of docking, or if I tap through the post ride feedback screens, pressing the wrench icon does nothing.
Stolen Bikes
I often see the non electric bikes locked up for extended periods outside buildings in NYC. I assume someone went to a docking station and took a bike that someone docked improperly. I guess the bike member gets hit for the lost bike charge? Is there any Bike Angel reward for reporting the bike info and location? That would be a true "Angel" helping member and CB.
Low Angel Points Upper West Side
Upper West Side docks are empty or close to empty during the day after they are picked up in the morning for rides to midtown and downtown. The rewards for refilling these docks is always very low and it can be next to impossible to get a bike after 10am. Please can the rewards be maximized and/or doubled to encourage angels to refill these docks?
City Explorer
I completed the City Explorer in September. Aside from the wonderful all-black picture captured from my app (which I used to print up a t-shirt), there was no recognition from Citibike or Lyft. I think it would be wise for Lyft to publicize this, as it will attract other riders to complete the task. A number of past City Explorers had newspaper articles written about them. The simplest way to do this is a leaderboard. I get that the number of stations, and the number of stations remaining, is computed from the ride history each time I click on "view profile", so it's not as easy as the bike angel leaderboard. But it shouldn't be that difficult to compute a leaderboard once per month. Hoping this or something like it gets done. I'm any case, I'll be back on the road this fall when the expansion happens.
